1).If the order not left China and seized by custom at our end,or get lost within China, we will refund 100% to your next order.
 
2)If your customs hold your products and do not release back to you by any reason,rule or policy,

we will not refund and are not responsible for such matter.( if u do not buy insurance)

3)If you buy insurance, when your order hold in your customs, we will resend items to u.